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Temperature and humidity test chambers are critical equipment in laboratories, QA/QC, and R&D environments. During actual operation at a customer factory in Phu Tho, the VintechME engineering team encountered a common issue:
The ETAC test chamber did not display humidity values, while temperature was still shown normally.
This issue directly affects environmental condition control, especially for tests requiring strict humidity control such as:
After receiving the information, VintechME engineers arrived on-site for inspection. The findings were:
This indicates that the issue was not hardware-related, but related to system configuration.
After detailed inspection, VintechME identified:
Main cause:
The customer accidentally changed the operating mode and disabled humidity display on the controller.
Specifically:
Characteristics of this issue:
After identifying the root cause, VintechME engineers performed the following actions:
VintechME provides specialized services including:
The ETAC temperature and humidity chamber issue in Phu Tho is a typical example of an error caused by incorrect operating mode configuration, not equipment failure.
Accurate diagnosis helps to:
- ETAC chamber with missing humidity display

- Checking wet-bulb wick of humidity system

- Internal inspection of the chamber

- Humidity sensor measurement and checking

- Electrical system inspection

If you are experiencing similar issues with your test chamber, contact VintechME for fast and accurate support:
VintechME Vietnam specializes in supplying, repairing, and maintaining testing equipment, including environmental test chambers and large-scale temperature and humidity chambers for QA, QC, and R&D laboratories.