Repairing an ETAC temperature and humidity test chamber with humidity display error in Phú Thọ

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Contents


Overview

Temperature and humidity test chambers are critical equipment in laboratories, QA/QC, and R&D environments. During actual operation at a customer factory in Phu Tho, the VintechME engineering team encountered a common issue:

The ETAC test chamber did not display humidity values, while temperature was still shown normally.

This issue directly affects environmental condition control, especially for tests requiring strict humidity control such as:

  • Material durability testing
  • Aging tests
  • ISO / IEC / SAE standard tests

On-site checking

After receiving the information, VintechME engineers arrived on-site for inspection. The findings were:

  • Display showed temperature only
  • No humidity (%RH) displayed
  • Chamber operated normally in terms of temperature
  • No hardware alarms (humidity sensor and humidification system were functioning properly)

This indicates that the issue was not hardware-related, but related to system configuration.


Root Cause Analysis

After detailed inspection, VintechME identified:

Main cause:
The customer accidentally changed the operating mode and disabled humidity display on the controller.

Specifically:

  • The chamber was switched to Temperature Only Mode
  • Or the humidity display channel was disabled in the controller

Characteristics of this issue:

  • Not a hardware failure
  • No need for component replacement
  • Easily mistaken for sensor or humidification system failure

VintechME Solution

After identifying the root cause, VintechME engineers performed the following actions:

Troubleshooting Steps:

  • Checked controller configuration
  • Restored Temperature & Humidity Mode
  • Re-enabled humidity display channel
  • Verified humidity sensor signal
  • Conducted functional test to confirm operation

Results After Repair:

  • Full display restored:
    • Temperature (°C)
    • Humidity (%RH)
  • Stable chamber operation
  • Fully met original testing requirements

Technical Evaluation

Lessons Learned:

  • Not all issues are hardware-related
  • Misconfiguration is a common cause
  • Always check operating mode before replacing components

Recommendations:

  • Do not change settings without understanding their function
  • Keep a backup of original configuration
  • Provide proper training for operators

VintechME Testing Equipment Repair Services

VintechME provides specialized services including:

Repair & Maintenance:

  • Temperature & Humidity Chambers
  • Thermal Shock Chambers
  • Salt Spray Chambers
  • UV/Xenon Chambers

Conclusion

The ETAC temperature and humidity chamber issue in Phu Tho is a typical example of an error caused by incorrect operating mode configuration, not equipment failure.

Accurate diagnosis helps to:

  • Save costs
  • Avoid unnecessary part replacement
  • Reduce downtime

Inspection & Repair Images

- ETAC chamber with missing humidity display

Tủ nhiệt ẩm ETAC bị lỗi không hiển thị giá trị độ ẩm

- Checking wet-bulb wick of humidity system

Kiểm tra bấc ẩm của tử thử nghiệm nhiệt ẩm ETAC

 - Internal inspection of the chamber

Kiểm tra bên trong tủ thử nghiệm nhiệt ẩm

- Humidity sensor measurement and checking

Đo kiểm tra cảm biến độ ẩm của tủ thử nghiệm nhiệt ẩm

- Electrical system inspection

Kiểm tra hệ thống điện tủ thử nghiệm nhiệt ẩm


Contact VintechME

If you are experiencing similar issues with your test chamber, contact VintechME for fast and accurate support:


VintechME Vietnam specializes in supplying, repairing, and maintaining testing equipment, including environmental test chambers and large-scale temperature and humidity chambers for QA, QC, and R&D laboratories.

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